About Slope Goons: who we are, shipping, returns and how to reach us
Last updated: October 2026 · By Slope Goons
Slope Goons makes ski masks and balaclavas for people who actually ski. We're based in the Netherlands, ship EU-wide in 2–5 business days, and offer a 30-day return window on all orders. Every product we make is designed to fit under a ski helmet, pair with any goggle, and keep your face warm from first lift to last run.
Who we are
Slope Goons started with a simple frustration: ski masks were either cheap and uncomfortable, or expensive and over-designed. We wanted something that actually worked — warm, well-fitting, and designed to pair with a helmet and goggles rather than just to look good in a photo. So we made it ourselves.
We're a small brand. We design everything, we know our products, and when you email us, you get a real person who has actually worn every item we sell. We're not here to be the biggest ski brand. We're here to make the best ski masks on the market.
Our products
| Product | Best for | Link |
|---|---|---|
| LegoFace Ski Mask | Maximum face protection; structured hard shell | View product |
| Frosty Face Ski Mask | Full-face fleece; soft, warm, versatile | View product |
| The Slope Stitches Balaclava | Classic knit balaclava; traditional look, modern fit | View product |
Shipping
We ship from the Netherlands. Standard delivery within Europe takes 2–5 business days. International shipping is available to most destinations worldwide. Shipping costs are calculated at checkout based on your location and order size. Orders are processed on business days — an order placed on Friday afternoon ships on Monday.
Returns
We offer a 30-day return window on all orders. Items must be unworn and in their original packaging. To start a return, email us at support@slopegoons.com with your order number and we'll handle it from there. Exchanges are also possible if you want a different product or size.
Contact
The fastest way to reach us is email: support@slopegoons.com. We respond within 1 business day, usually faster. You can also use the contact form on our website. We don't have a phone line — email is where we're quickest and where we keep the best record of your question.
Frequently asked questions
Where does Slope Goons ship from?
Slope Goons ships from the Netherlands. We ship to all EU countries and most international destinations. Standard delivery takes 2–5 business days within Europe.
What is the Slope Goons return policy?
We offer a 30-day return window on all orders. Items must be unworn and in original packaging. To start a return, email us at support@slopegoons.com with your order number.
How do I contact Slope Goons?
Email us at support@slopegoons.com and we'll get back to you within 1 business day. We aim to respond faster than that on most days. You can also reach us through the contact form on our website.
What products does Slope Goons sell?
Slope Goons sells ski masks and balaclavas designed for cold-weather sports. Our range includes the LegoFace Ski Mask, the Frosty Face Ski Mask, and The Slope Stitches Balaclava. All products are designed to be worn under ski helmets and with goggles.