Refund policy

30-day money-back guarantee

Not happy with your order? You have 30 days from the day you receive your order to request a return and get your money back.

Conditions

• Items must be unworn, unwashed and in their original condition and packaging.
• Ski masks and balaclavas can only be returned unworn, for hygiene reasons.
• Sale items are eligible for return under the same conditions.

How to return

Send us a message via our contact page with your order number and the item(s) you'd like to return. We'll reply with the return instructions. Items sent back without contacting us first cannot be accepted.

Refunds

Once we've received and checked your return, we'll refund you to your original payment method within 5–10 business days.

Damaged or wrong item?

Contact us within 7 days of delivery with a photo of the item and we'll send a replacement or give you a full refund.